GENERAL INFO
*BILLING ADDRESS MUST MATCH SHIPPING ADDRESS, ORDERS WILL BE SENT TO BILLING ADDRESS REGARDLESS OF ALTERNATE SHIPPING SUPPLIED AT CHECKOUT*
STANDARD SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 7-10* BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 3-5 DAYS TO SHIP.
EXPEDITED SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 7-10* BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 1-3 DAYS TO SHIP.
EXPRESS SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 5-7* BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 1-2 DAYS TO SHIP.
WE MAKE EVERY AVAILABLE ATTEMPT TO PROCESS & SHIP ORDERS WITHIN 24 HOURS OF CLEARED PAYMENT
Due to the value, orders may require a signature on delivery.
Business days are defined as Monday - Friday. Excluding weekends and Holidays.
Payment is captured at checkout to reserve your merchandise for shipment.
Once the order ships out, we are no longer responsible for deliveries lost, stolen, or misplaced.
We are not responsible for incorrect addresses supplied at checkout. If your order is returned to us due to an incorrect address provided at checkout we will reship original order for additional shipping cost or refund your original order minus shipping costs.
*Due to the impact of COVID-19 and increased order volumes, orders may be delayed.
CHANGING SHIPPING ADDRESS
SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE BILLING ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.
AM I ABLE TO CANCEL MY ORDER?
ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY A SHIPMENT.
HOW CAN I TRACK MY ORDER?
ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION.
WHAT IS THE RETURN POLICY?
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR OLDCOINCO.COM PURCHASE, FOR ANY REASON, WE WILL OFFER YOU A RETURN AND REFUND ON UNOPENED ITEMS WITHIN 30 DAYS OF PURCHASE. EXPEDITED, EXPRESS SHIPPING, AND GRATUITY CHARGES ARE NONREFUNDABLE. RETURN POSTAGE NOT COVERED. 10% RESTOCKING FEE MAY APPLY.
*SOME RESTRICTIONS APPLY.
TO REQUEST A RETURN
TO BEGIN THE RETURN PROCESS, PLEASE CONTACT THE CONSUMER SERVICE TEAM INFO@OLDCOINCO.COM TO REQUEST A RETURN OR USE THE LINK BELOW- Start a Return
https://shopify.com/26690453686/accounthttps://shopify.com/26690453686/account
https://shopify.com/26690453686/account
https://shopify.com/26690453686/accoun
WHAT IS THE REFUND POLICY?
ONCE YOUR RETURN HAS BEEN PROCESSED, YOU WILL RECEIVE A CONFIRMATION OF YOUR REFUND.
We reserve the right not to consummate any sale, for any reason.
Due to an recent uptick in fraudulent orders, we have enhanced ID verification methods in place and will only ship to the billing address on file for the payment method used regardless of an alternate billing address supplied. Purchaser agrees to all terms and conditions by placing an order on WWW.OLDCOINCO.COM.